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How to activate TIM's LoSai

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Alejandra Rangel
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TIM LoSai costs

Before going into the details of this guide and explaining, in detail, how to activate TIM's LoSai, you may find it useful to know how the service in question works and what its costs are.

First of all, you need to know that activating LoSai at TIM allows you to receive an SMS alert when your phone is turned off, busy in another conversation or unreachable. As soon as the number becomes available, you will receive an SMS with the contact details of the person who called (if the number in question is saved in your contacts, the name is directly displayed as the sender of the message) and the date / time of the missed call.



Also, you should know that TIM's LoSai activation includes ChiamaOra by TIM: a service that lets you know when a previously called number becomes available but the result is not reachable. As soon as the person you are looking for becomes available, you will receive an SMS alert. Alternatively, you can book automatic callback: in this case, when the person you are looking for becomes contactable, you receive a call which, if accepted, automatically formulates the number of the person to contact.

As for costs, LoSai and ChiamaOra di TIM (which cannot be activated separately) have a recurring cost of 1,59 euro / month (VAT included), while activation is free. Payment is made by direct debit on residual credit with the possibility of using the services also abroad, at no additional cost.

New TIM customers (both those who have activated a new line and those who have switched to the cittàn telephone company while keeping their telephone number), can activate TIM's LoSai and ChiamaOra free of charge for 1 month.



Activate TIM LoSai online

Activate TIM LoSai online it is really simple and can be done in complete autonomy through the MyTIM customer area. How? I'll explain it to you right away!

Give smartphone and tablet

activate TIM's LoSai from smartphones and tablets, You can use the application MyTIM for Android and iOS devices. In this case, however, you can activate the service in question only if TIM has reserved an advantageous price for you, including LoSai and ChiamaOra in the promotional offers.

To check this, start the MyTIM app and, if you have not set automatic login, tap the button Login, to log into your account. On the next screen, make sure that the telephone number on which you intend to activate TIM's LoSai, then press on the item Offers for you (or the icon of the shop, visible in the menu located at the bottom), in order to access the section Offers available.

Now, select the tab Offers for you e fai tap sul pulsating Discover related to LoSai and Chiama Ora by TIM. Premium, quindi, sul pulsating Attiva to activate the service in question and that's it.

As mentioned above, you may not see TIM's LoSai and ChiamaOra service in the "Offers for you" section. In this case, you can activate the service via the browser installed on your device (eg. Chrome your android e Safari your iOS).


Then start the browser you usually use to surf the Internet from your smartphone or tablet, connected to the official TIM website and press the ☰ button located at the top right, then enter your login details in the fields Username e Password e fai tap sul pulsating Log in, to login.


On the newly opened page, select the option MyTIM Mobile located at the top, tap on the tab Services and press pulsating vai related to the option LoSai and Chiama Ora by TIM, visible in the section Call management. Premium, quindi, sul pulsating Attiva, to activate the service, and wait for the activation confirmation via SMS.

From computer

It was preferred activate TIM LoSai from a computer, connected to the official website of TIM, click on the item MyTIM located at the top right, enter your login details in the fields Username e Password and press pulsating Log in, to login. If, on the other hand, you have not yet registered on the TIM website, click on the item MyTIM e seleziona l'opzione Subscribe, in order to start the procedure for registering with TIM.

Now, make sure you've selected the tab MyTIM Mobile located at the top right, click on the item Services and identify the section Call management. Premium, quindi, sul pulsating vai related to the item LoSai and ChiamaOra by TIM and, in the new screen displayed, click on the button Attiva.


If everything went well, you will receive a confirmation SMS indicating that LoSai and ChiamaOra di TIM are active on your number.

Activate TIM's LoSai by telephone

If you are wondering if it is possible activate TIM's LoSai by telephone, the answer is yes. In fact, calling the number 40920 and by pressing the combination of keys suggested by the voice guide, you can request the activation of the service in question in a very simple way.

If you think this is the best solution to activate TIM's LoSai, take your smartphone, open the dialer (the app you use to make calls), call up the numeric keypad, dial the number 40920 and press the button to initiate the call (usually, the icon of the handset).


After listening to the welcome message, press the key suggested by the recorded voice to access the section dedicated to LoSai and ChiamaOra by TIM; wait online for a few moments and press the indicated button, so as to confirm activation.

At the time of writing this guide, the keys to press are 0, to access the section dedicated to TIM's LoSai service, e 1, to complete the activation. Since the combination of keys to press is subject to variations, I advise you to carefully follow the instructions of the recorded voice, in order not to activate unwanted services.

Deactivate TIM's LoSai

If you have second thoughts, it will be useful to know that you can disable TIM's LoSai at any time, both from smartphones, tablets and computers or by telephone.

In the first case, all you have to do is start the MyTIM app, select the telephone number on which you have activated the service (in case you have associated more lines), press the icon of four squares visible in the menu located at the bottom and select the option No crew. Premium, quindi, sulla voce Services e fai tap sul pulsating disable related to LoSai and Chiama Ora by TIM.

If, on the other hand, you prefer to proceed from a computer, connected to the official TIM website, access the MyTIM area with your data and select the tab MyTIM Mobile which is located at the top. On the newly opened page, choose the option Services, locate the section Call management and click on the button disable related to LoSai and ChiamaOra by TIM.

How do you say? Do you want to deactivate the service by telephone? If so, all you have to do is call the 40920, press the button for the section LoSai and ChiamaOra by TIM and follow the instructions of the voice guide to deactivate TIM's LoSai.

Alternatively, you can also request the termination of service from a real TIM operator by calling the 119. In this case, however, you must know that the deactivation has a cost of 3,99 €. In this regard, my guide on how to talk to a TIM operator may be useful.

How to activate TIM's LoSai

Audio Video How to activate TIM's LoSai
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