Instagram is about to launch a new feature offering more transparency in the event of a breakdown as well as a notification when the social network is back in service.
Failure notification on Instagram // Source: Instagram
Last week, Facebook's services (the social network itself as well as WhatsApp and Instagram) went down for 6 hours. If you don't seem to be very numerous within the ifastrecovery community to have felt a real lack, the internet landscape at that time looked like an apocalypse. Services like Telegram and Signal were taken over and Twitter became the go-to place for many people trying to figure out what was going on.
Instagram has seen that this was a problem and promises more transparency.
More information in case of problems on Instagram
"Our interactions with community members and extensive research have shown us that one-time issues on Instagram are often confusing," Instagram said in a blog post. Instagram is testing a new feature aimed at notifying users of the existence of a problem directly in their newsfeed. Additionally, it is expected that a notification will inform users when the issue has been resolved.
To ensure that each network outage does not spam subscribers, Instagram nevertheless specifies that each outage will not automatically trigger this process. This will be triggered only when it is deemed “that it is necessary to clarify the situation”. Thus, doubt will be removed for those questioning the validity of the image they wanted to post when receiving an error message and it will no longer be necessary to go to Twitter to get more information about the problem.
As often, this test will be carried out initially in the United States before being extended to a larger scale if the experience proves conclusive.
