Snapchat outage: the situation returns to normal

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Carlos Priora
@carlospriora
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An outage hit Snapchat. Picture messages were failing to send on the app and some users were unable to access their accounts.

L’application Snapchat // Source : Thought Catalog sur Pexels



Update at 16 p.m.:

Snapchat's outage seems to be coming to an end. It is again possible to send photos by message and to access your account.

The issue has been fixed! If you're still having trouble, please let us know. Happy Snapping!

— Snapchat Support (@snapchatsupport) October 13, 2021

It's Snapchat's turn to be down. Many people on Twitter are indeed complaining using the hashtag #snapchatdown. In addition, the number of reports on DownDetector exploded to evoke the bugs encountered.

The Snapchat failure reported by many Internet users // Source: DownDetector



Concretely, it is especially at the level of the sending of photos that the users encounter concerns. We were able to verify at ifastrecovery: the text messages seem to be sent correctly, but the images are not delivered to the recipient(s). Some also have trouble accessing their Snapchat accounts.

The month of October 2021 is definitely marked by several outages. A few days ago, all of Facebook's services (WhatsApp, Messenger, Instagram) were no longer working and again this Wednesday, October 13 in the morning, the OVH servers were down due to human error.

No official explanation yet

So don't be surprised if you can't send your selfies and photos of all kinds on Snapchat, the problem is not with your connection, but with the application.


We're aware that some Snapchatters are having issues using the app right now – hang tight, we're looking into it!


— Snapchat Support (@snapchatsupport) October 13, 2021

Snapchat teams have communicated to confirm the problem and promise to seek a solution. However, they do not yet share a technical explanation of the bug.


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