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How to disable Wind answering machine

Codes to deactivate Wind answering machine

If you want to completely disable the Wind answering machine, open the dialer of your smartphone (the screen where you dial phone numbers) and call up the numeric keypad pressing the appropriate icon. Then enter the code 004 ## # and press the button call initiation, which is usually represented by a handset icon. A confirmation message will notify you that the answering machine has been deactivated. If the operation is not successful, make sure that the signal reception is good and try again. Alternatively try this other code: ## 21 ** 13 #.



Do you prefer to deactivate the answering machine only for some circumstances and keep it active in others? No problem. Open the dialer of your smartphone, type the codes listed below and press the button to start the call.

  • 62 ## # - to disable the Wind answering machine when the phone is off or unreachable.
  • 61 ## # - to deactivate the activation of the Wind answering machine in case of no answer to a call.
  • 67 ## # - to disable the Wind answering machine for calls received while you are busy in other conversations.
  • 21 ## # - to deactivate the Wind answering machine for incoming calls even when the phone is switched on.

The deactivation of the Wind answering machine is totally free (as is the service when it is active), however if you accidentally press the answering machine button and / or voluntarily call the 4200 number you will be charged 12,40 cents.

How to check the status of the Wind secretariat

After you have done deactivate Wind answering machine, april il dialer of your smartphone and use the following codes to find out if the service is actually disabled.


  • * # # 62 - to check the status of the Wind answering machine when the phone is off or unreachable.
  • * # # 61 - to check the status of the Wind answering machine in case of no answer to a call.
  • * # # 21 - to check the status of the Wind answering machine for calls arriving when the phone is switched on.

If successful, that is, if the answering machine is disabled, you will see a message similar to the one shown in the screenshot above: Forward if I do not answer is disabled by voice, data. fax, SMS etc.


If, on the other hand, the service is still active, try to repeat the deactivation procedure that I explained above or try to contact a Wind operator following the instructions I gave you in my tutorial on the subject.

If you have second thoughts, don't worry, you can restore the Wind secretarial service opening the smartphone dialer and entering the following codes.

  • ** 62 * prefix 32 YOUR NUMBER # - to enable the Wind answering machine when the phone is off or unreachable.
  • ** 61 * prefix 32 YOUR NUMBER # - to activate the Wind answering machine in case of no answer to a call.
  • ** 67 * prefix 32 YOUR NUMBER # - to activate the Wind answering machine for calls received while you are busy in other conversations.
  • ** 004 * prefix 32 YOUR NUMBER # - to activate the Wind secretariat in all the circumstances listed above.
  • ** 21 * prefix 32 YOUR NUMBER # - to activate the Wind answering machine for all incoming calls when the phone is switched on.

The reactivation of the Wind answering service is free (you only pay for the calls made to listen to the messages on the answering machine). For more info take a look at the operator's website.



Deactivate the Wind Infostrada answering machine

You have a landline Wind Infostrada? In this case you can deactivate the answering service (which costs 91 cents per month) by picking up the phone and dialing the code # 63 #.

To verify the correct reception of the command, dial the code * # # 63, while in case of second thoughts to restore the Infostrada secretariat, use the code * 63 #. More info here.

How to disable Wind answering machine

Audio Video How to disable Wind answering machine
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