What is 1 Giga of TIM stock
Before going into the details of this guide and explain yourself how to disable 1 Giga TIM spare, you may find it useful to know what exactly this option consists of and to evaluate its usefulness accordingly based on your needs.
1 Giga di Scorta TIM is an active service on all SIM cards of the cittàn telephone company activated after June 26, 2017 with an offer between TIM Senza Limiti, TIM Special, TIM Young, TIM International, TIM 60+ and TIM Smart mobile or one of the available Internet options, such as Start, Large, XL, TIM Next and TIM Special Smartphone Edition.
This option allows you to continue browsing even when the data traffic of your offer has ended. In fact, a spare 1 Giga provides an additional Giga of Internet per month at a cost of € 1,90 for every 200 Mega of traffic consumed, with navigation that is automatically blocked until the next availability, once the maximum limit of 1 Giga is reached.
1 Giga of spare, therefore, has no recurring costs and can be deactivated free of charge at any time and without any restrictions.
Deactivate 1 Giga TIM from the telephone
The simplest and most immediate solution for deactivate 1 Giga TIM spare is to use your own telephone and call TIM customer service at the number 119 or dial the number 40916, the free service for rechargeable lines that allows you to know the remaining credit, make top-ups, know the status of offers and deactivate or activate promotions.
To request the deactivation of 1 Giga TIM from the telephone without the assistance of a real operator, pick up your phone, call up the numeric keypad and dial the number 40916. After listening to the welcome message and the credit available on your line, press the button 2 to get information about your line, then press the button 1 to find out about the active offers and wait for the recorded voice to list all the offers available on your number and their consumption. Press the button 1 to choose the option relating to the deactivation of active offers and follow the instructions of the voice guide by pressing the combination of keys suggested to deactivate 1 Giga of spare (if no other offers are active on your line, press the key 1 for deactivation).
As mentioned above, you can deactivate the service to continue browsing even when you have finished your data traffic by calling TIM customer service. Then dial the number 119, listen to the welcome message and you should be put in direct contact with a human operator. If not, press the key combination indicated by the voice guide - it should be 3 to request commercial, technical and administrative assistance, 2 to get assistance, 1 to check the status of offers on the line or 4 to speak to an operator (from whom to request the deactivation of the 1 Giga escort service).
If, on the other hand, you are wondering if it is possible to deactivate 1 Giga TIM stock using the application MyTIM (Android / iOS), unfortunately the answer is no. However, if you want to view the status of the service, start the application, log in to your account and tap on one of the graphs in the home section to view the list of active offers on your SIM.
Deactivate 1 Giga TIM from the computer
Deactivate 1 Giga TIM from the computer is the ideal solution for those who want to disable the service independently and without making calls. In fact, through the MyTIM Mobile reserved area it is possible to check the activation of the service and, if it is active, deactivate it with a simple click.
To deactivate 1 Giga of spare TIM from the MyTIM Mobile area, connected to the TIM website, click on the item MyTIM present at the top right and log in to your account. If you have not yet registered on MyTIM, click on the item MyTIM present at the top right and presses the button Subscribe. For the detailed procedure I leave you to my guide on how to register TIM.
After logging into your account, make sure the tab is selected at the top MyTIM Mobile, scroll down the page and select the item My line. If you also see among the options listed 1 gig of spare, it means that the service is active: click on the icon of freccia rivolta verse il basso to also view the period of validity (and therefore the next renewal) and the amount of spare data traffic available to you.
If, on the other hand, you want to proceed with the deactivation of the service, simply press the relative button disable And that's it.
In case of problems
If during the deactivation procedure of 1 Giga of spare you encountered problems and the service is still active on your line, you can contact TIM customer service either by telephone or through the reserved area. MyTIM Mobile.
In the first case, take your phone, dial the number 119 and, after having listened to the welcome message, press the combination of keys to speak with a TIM operator to whom to report the problem encountered. In this regard, my guide on how to talk to a TIM operator may be useful.
Alternatively, you can get assistance via chat from the MyTIM Mobile reserved area. Then connected to the TIM website, click on the item MyTIM present at the top right and enter your login details, then select the tab MyTIM Mobile at the top and, in the newly opened page, click on the items Do you need help e Open a chat.
Now, describe your problem in the field write here the text and presses the button Submit on your computer keyboard to send the message, then wait for a TIM employee to respond to your request and put the proposed solution into practice. To learn more, you can read my guide on how to chat with TIM operator. The chat is also available through the TIMpersonal app for Android and iOS.
If, on the other hand, you have deactivated the service and now you would like to retrace your steps and activate the spare 1 Giga again, you must know that you can do it at any time by calling the number 40916 or customer service by dialing the number 119.How to deactivate 1 Giga of TIM spare part